Refund policy

Since the Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read service description before making a purchase.

Cancellation policy

In the event that you have made purchases in the website, we do not offer cancellation. However, in the event that you would like to cancel before the commencement of work, we allow such cancellation with a minimal admin charges.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

onevr01.theone@gmail.com
17, Jalan Ekoperniagaan 2/4, Taman Ekoperniagaan, 81100, Johor Bahru

This document was last updated on July 29, 2021